If you’re wondering “Can you still redeem codes on Xbox 360?” you’ve come to the right place. Whether you have been suspended or your balance has gone past due, there are several reasons why you might have lost your redemption code. To solve these problems, follow these simple steps. First, open the Xbox app and tap on the “Hamburger menu” at the top-left corner of the screen. Second, you should enter the code into the corresponding field. Third, check to see whether it worked.
Microsoft Xbox eGift Card is non-refundable
While the Microsoft Xbox eGift Card is typically non-refundable, some stores may offer a refund policy. Wal-Mart, for example, cannot refund the card because it was electronically transferred from the store’s account to Microsoft’s. The Microsoft store will refund the card, but Wal-Mart may charge a fee for processing your return. If you purchased a Microsoft gift card from a store that does not offer a refund policy, you may want to seek legal advice.
The refund policy for the Xbox Store is similar to the PlayStation Store’s. You can use your Xbox eGift Card to purchase the latest games or map packs or download full blockbuster games, like Battlefield: Ghosts or For Honor. Microsoft does not mention whether they will refund you through your credit card, but they do say that the refund request will be processed within a few business days.
Your account is suspended or has a balance due
If your account is suspended or has a balance due, the next step is to update your payment information. The suspension will automatically lift once all invoices have been paid. If you are using a credit card, you must update the payment information if the credit card has expired. Once the payment information has been updated, the account will be enabled. However, if you are using an account that uses an insertion order, you should contact your account manager immediately.
To re-assign a payment that has been suspended, go to the Payments Details dialog box. Go to the account with the payment that you want to suspend, and then select the bill in which you want to apply the payment. If you have posted more than one payment, you can select the payments in Billing Care and assign an authorized handler. Select the payment to be re-allocated and click Post to Suspense.
Check if it works
Some digital codes cannot be used in the region they are intended for, or on an account that is in arrears. To resolve this issue, contact Xbox Support and ask for help. If your Xbox is unusable, you can try typing the code again. If you don’t have Xbox Live Gold, you can always try re-entering the characters and see if they still work.
Another cause of unredeemable Xbox codes is a suspension of Xbox Live service or an account balance that’s due. In such a case, it would be advisable to resolve any issues related to your account before attempting to redeem the code. You can also check whether the Purchase and Content Usage service is running on your Xbox by using any Internet-connected device. If you don’t, you can wait until Microsoft releases a fix.